Overview

 

Increasing Demand for Trained Voice and Collaboration Professionals

For many companies today, increasing business performance by increasing collaboration between employees, customers, and suppliers is the ultimate goal. Implementing and maintaining a technology solution around this goal can be daunting. Companies that do successfully implement a solution, however, not only increase collaboration between these groups but can also decrease costs. Cisco is in a unique position to offer both the products that solve these business collaboration challenges and training and certifications for individuals who design, install, and maintain these solutions. Cisco Voice and Collaboration certification programs train and certify individuals on industryleading collaboration products and best practices as well as offering job-role-based curricula for all levels of your IT staff. Voice and unified communications engineers in the marketplace today understand the solutions and need for linking your business model to a voice and collaboration approach. Cisco voice and unified communications engineers, in particular, have real-world design, implementation, and troubleshooting skills. Having an expertly trained IT staff that can implement and maintain a voice and unified communications solution that is easy to use and provides a seamless user experience is a competitive advantage for your organization in that it increases employee productivity and encourages innovation.

 

Job-Ready Practical Skills

The Cisco CCNA® Voice, CCNP® Voice, and CCIE® Voice certification programs are practical, relevant, and job-ready certification curricula aligned closely with the specific tasks expected of in-demand voice professionals. Cisco realizes that these professionals must increasingly focus on design, configuration, and support responsibilities as the technical consultant or device specialist on a collaboration team. The Cisco Voice program aims to advance the skills of voice and unified communications professionals, such as voice administrators, engineers, and other experts, using the latest Cisco applications, equipment, and devices.

 

Voice and Unified Communications Best Practices

The CCNA Voice, CCNP Voice, and CCIE Voice programs build and validate basic through advanced knowledge of the skills required to design, configure, and engineer voice and collaboration solutions using the latest Cisco voice and collaboration products and technologies. The curricula emphasizes real-world best practices through labs and course materials using the features of Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, Cisco Jabber, Cisco WebEx, WebEx Social, and Cisco Contact Center Express.

 

 

Training Course Details

Schedule

Total: 40 hours

Saturdays 9am - 5pm

Mondays and Wednesdays 6pm - 9pm

 

Cost

Course: $1,999.00

Books: $199

Exam: View Cisco Website